Remote Patient Monitoring Dashboard
Remote Patient Monitoring Dashboard
Remote Patient Monitoring Dashboard
Easing the strain on healthcare systems and improving hospital efficiency by creating an avenue for patients to heal in the comfort of their home.
Easing the strain on healthcare systems and improving hospital efficiency by creating an avenue for patients to heal in the comfort of their home.
Founding Product Designer
Founding Product Designer
UX Research
UX Research
UI Design
UI Design
Design Systems
Design Systems
Project overview
Project overview
Biometric nurses need a better way to monitor patients' vitals remotely and reliable means of communication in an era where hospital-at-home programs are providing higher levels of care in the home. I designed a remote monitoring dashboard that simplifies complex data, highlights critical changes, and ensures nurses can confidently deliver safe, timely care from a distance.
Biometric nurses need a better way to monitor patients' vitals remotely and reliable means of communication in an era where hospital-at-home programs are providing higher levels of care in the home. I designed a remote monitoring dashboard that simplifies complex data, highlights critical changes, and ensures nurses can confidently deliver safe, timely care from a distance.
Business goals
Business goals
1
Increase nurse capacity by 20% by enabling each nurse to safely monitor and support more patients simultaneously.
Increase nurse capacity by 20% by enabling each nurse to safely monitor and support more patients simultaneously.
2
Reduce time spent navigating multiple systems by 30% through consolidating patient data and communication tools into one dashboard.
Reduce time spent navigating multiple systems by 30% through consolidating patient data and communication tools into one dashboard.
3
Improve patient response times by 25% by surfacing critical alerts and streamlining escalation pathways for timely interventions.
Improve patient response times by 25% by surfacing critical alerts and streamlining escalation pathways for timely interventions.
Early Market Validation
Early Market Validation
Why does this product need to exist?
Why does this product need to exist?
Stakeholder interviews
Stakeholder interviews
User interviews
User interviews
Competitor Analysis
Competitor Analysis
01
Proof of Concept
Proof of Concept
Is this something we can solve for the user?
Is this something we can solve for the user?
Prototyping
Prototyping
Concept Testing
Concept Testing
Usability Testing
Usability Testing
02
Prototype & Develop
Prototype & Develop
How should we actually build the solution?
How should we actually build the solution?
IA Mapping
IA Mapping
Prototyping
Prototyping
Usability Testing
Usability Testing
03
Minimum Viable Product
Minimum Viable Product
Is our solution something people actually want?
Is our solution something people actually want?
User Interviews
User Interviews
Surveys
Surveys
In-app feedback
In-app feedback
04
Qualitative User Research
Qualitative User Research
I conducted 6 1-hour semi-structured interviews with clinical staff and 3 unstructured interviews with stakeholders to gain insights into their current workflows and explore ways we could create value for them.
I conducted 6 1-hour semi-structured interviews with clinical staff and 3 unstructured interviews with stakeholders to gain insights into their current workflows and explore ways we could create value for them.
I wanted to know about the tools they were using and how they were using them. Are they using any self-created workarounds? Are they spending time in places that feel redundant or unnecessary altogether?
I wanted to know about the tools they were using and how they were using them. Are they using any self-created workarounds? Are they spending time in places that feel redundant or unnecessary altogether?
I spend so much of my day flipping between different apps just to schedule visits, join video calls, and check patient vitals—it feels like half my time is spent navigating systems instead of actually caring for patients.
I spend so much of my day flipping between different apps just to schedule visits, join video calls, and check patient vitals—it feels like half my time is spent navigating systems instead of actually caring for patients.
I spend so much of my day flipping between different apps just to schedule visits, join video calls, and check patient vitals—it feels like half my time is spent navigating systems instead of actually caring for patients.
Lisa, Lead Biometric Nurse
Lisa, Lead Biometric Nurse
Lisa, Lead Biometric Nurse
Key Takeaways
Key Takeaways
Efficiency drives scalability: Streamlining workflows and consolidating tools would allow the organization to care for more patients without increasing staff.
Data reliability is critical: Executives emphasized the need for accurate, up-to-date patient information to reduce risk and support clinical decision-making.
Minimize app switching: Nurses struggle with juggling multiple platforms for scheduling, video calls, and patient data, which interrupts care and increases cognitive load.
Highlight urgent patient needs: Nurses need clear, prioritized alerts to quickly identify patients requiring immediate attention.
Interface exploration
Interface exploration
I leveraged findings from stakeholder interviews to consider business goals and the interviews with biometric nurses provided a jumping off point to approach the best possible UX for the patient’s tablet experience.
I leveraged findings from stakeholder interviews to consider business goals and the interviews with biometric nurses provided a jumping off point to approach the best possible UX for the patient’s tablet experience.
Efficiency drives scalability: Streamlining workflows and consolidating tools would allow the organization to care for more patients without increasing staff.
Data reliability is critical: Executives emphasized the need for accurate, up-to-date patient information to reduce risk and support clinical decision-making.
Minimize app switching: Nurses struggle with juggling multiple platforms for scheduling, video calls, and patient data, which interrupts care and increases cognitive load.
Highlight urgent patient needs: Nurses need clear, prioritized alerts to quickly identify patients requiring immediate attention.
Questions about my work?
Questions about my work?
Questions about my work?
Questions about my work?